Shipping & Delivery Policy

This Shipping and Delivery Policy applies to all orders placed on Green Food Industries through the official website www.greenfoodindustries.com. By placing an order, customers agree to the terms stated in this policy. Green Food Industries ships organic food items and spices to locations across India through reliable third-party logistics and courier partners. Shipping availability may vary depending on the delivery location, serviceability of the area, and applicable regulations. Orders are usually processed within one to three business days after successful payment confirmation. Processing time may vary during peak seasons, public holidays, or due to unforeseen circumstances. Once an order is dispatched, customers will receive shipment confirmation along with tracking details via email or SMS, wherever applicable. Delivery timelines mentioned on the website are estimated and may vary depending on the customer’s location, courier partner schedules, weather conditions, or other factors beyond the control of Green Food Industries. While the company makes every effort to deliver orders within the estimated time, delays may occasionally occur and shall not be considered a breach of contract. Shipping charges, if applicable, will be clearly displayed at the time of checkout before payment is completed. These charges may vary based on order value, weight, delivery location, or promotional offers. Green Food Industries reserves the right to revise shipping charges at any time without prior notice. Customers are responsible for providing complete and accurate shipping information, including address, contact number, and delivery instructions. Green Food Industries shall not be responsible for delayed or failed deliveries resulting from incorrect or incomplete information provided by the customer. In such cases, additional shipping costs, if any, shall be borne by the customer. In the event that a package is returned to Green Food Industries due to incorrect address, customer unavailability, or refusal to accept delivery, re-shipping will be initiated only after confirmation from the customer and payment of any additional shipping charges. If an order is received in a damaged condition or if the package appears tampered with, customers are advised to refuse delivery and immediately notify Green Food Industries by contacting support@greenfoodindustries.com. In cases where damage is discovered after delivery, customers must report the issue within forty-eight hours of receipt along with photographic evidence for further investigation. Green Food Industries does not ship internationally at this time unless explicitly mentioned on the website. All deliveries are subject to local regulations and courier partner policies. Green Food Industries reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. Any changes will be effective immediately upon being published on the website. For any queries regarding shipping or delivery, customers may contact Green Food Industries at support@greenfoodindustries.com.